Privacy Policy

Last updated: January 27, 2026

This Privacy Policy explains how FleetXceed (“FleetXceed”, “we”, “us”, “our”) collects, uses, shares, and protects your information when you visit or use our website and services (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1) Information We Collect

1.1 Information you provide

• Contact details (name, email address, phone number)
• Business details (company name, address, operational details you submit)
• Order and service information (service selections, DOT/MC details you enter, documents you upload)
• Communications (messages you send to support, chat or email interactions)

1.2 Information collected automatically

• Device and usage data (IP address, browser type, pages viewed, timestamps, referring URLs)
• Cookies and similar technologies (see Section 6)

1.3 Payment information

Payments are processed by third-party payment processors. We do not store full card numbers on our servers. Payment processors may collect and process payment information according to their own policies.

2) How We Use Information

• To provide and deliver services you request and fulfill orders
• To communicate about your order (confirmations, invoices, service updates)
• To provide customer support and respond to inquiries
• To improve our Service, security, and user experience
• To detect, prevent, and address fraud, abuse, or technical issues
• To send marketing messages only where permitted by law and/or where you opt in (you can opt out anytime)

3) Legal Bases (where applicable)

Depending on your location, we process information based on one or more of the following: (a) performance of a contract (providing the Service), (b) legitimate interests (security, improvement, fraud prevention), (c) consent (marketing or messaging opt-in), and (d) compliance with legal obligations.

4) How We Share Information

We may share information with:

• Service providers (hosting, analytics, email/SMS delivery, customer support tools)
• Payment processors to process transactions
• Professional advisors (legal, accounting) when necessary
• Authorities if required by law or to protect rights, safety, and security

5) International Data Transfers

Your information may be processed in countries other than where you live, including locations where our hosting and service providers operate. These countries may have different data protection laws. We take reasonable steps to protect your information in accordance with this Privacy Policy.

6) Cookies

We use cookies and similar technologies to operate the Service, understand usage, and improve performance. You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

7) Data Retention

We retain personal information as long as necessary to provide the Service, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary by data type and purpose.

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your information, and to withdraw consent where processing is based on consent.

To request these rights, contact us at support@stg.fleetxceed.com.

10) Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the most recent version. Continued use of the Service constitutes acceptance of the updated policy.

12) Contact Us

Email: support@stg.fleetxceed.com
Phone: (307) 200-8338